Accessability at Grays Court
Grays Court Hotel is a wonderful Grade I listed building, in a Scheduled Site. These are great attributes, but we are therefore unable to conform with the requirements of the Disability Discrimination Act 1995.
Hopefully the following information will help our potential guests make an informed decision.
We do have on-site parking, but only for 7 of our 12 hotel rooms, so spaces are best reserved in advance. The parking at Grays Court is restricted to hotel guests exclusively, and though we do not have any designated disabled parking, we can arrange to keep the closest spaces to the hotel for specific guests if required. If there are no spaces available, visitors are welcome to drop their luggage at reception and park locally. The nearest carparks are less than a 5-minute walk away, with the closest being Monk Bar Car Park.
Grays Court is accessed from our cobbled courtyard . The entrance to our reception area is accessed via three steps down from the courtyard, with one further one more step just behind the front door. There are signs warning of this on our front door and, where possible, we are on-hand to remind guests of entering the premises.
Our principal reception rooms, The Bow Room Restaurant, Long Gallery, Library, Sterne and Minster rooms are located on the first floor. There are two flights of stairs with a half-landing to this level. The first is of thirteen steps, the second of six. The stairs are wide and shallow with ledges or bannisters for support, plus we can place a chair on the half landing if requested.
We have one bedroom on the first floor, which has a walk-in shower. This is our most accessible room. All other bedrooms are on the second floor and are accessed by a further four flights of stairs with two landings. The first flight is of six stairs, next of eight stairs, third of seven and a final two to reach the corridor.
Edwards is a split-level room with the bathroom accessed via a winding Georgian staircase. Cumberland has a final four steps leading from the landing. The views from this room over the City Walls make it worthwhile though.
The garden can be accessed from the courtyard, with no need for stairs, as there is a sloping path from the main drive to the lawn which is suitable for wheelchairs and prams. As the gates are normally locked, please ask a member of staff to unlock them for you if required.